AI assistants that answer your visitors' questions
What you get
- A chat widget for your website (Joomla, WordPress or any other site)
- Answers drawn only from your own information, with a clear fallback when it can't answer
- Links to your contact page and other key pages built in
- Replies in the language your visitor writes in, even if your material is only in one language
- Usage limits you control
- Can be easily updated or extended when your offer changes
It gets better the more it's used
Every question your visitors ask tells you something. When the assistant can't answer one, it says so, points to your contact form, and the question stays in the chat log. You can review those unanswered questions and add the missing information to the assistant's knowledge base easily, with or without my help. Often a short new paragraph or FAQ entry is all it takes, and from then on it can answer that question for everyone.
The assistant never learns on its own. You decide what it knows, and nothing changes without your approval.
You stay in control
The assistant runs on hosting you own and control, and it uses your own account with the AI provider of your choice, such as Claude, ChatGPT, Gemini or even a self-hosted Ollama. Usage is billed to you directly by the provider. I help you choose, and set up the hosting, whether that's DigitalOcean, AWS or something you already use.
Questions you might have
Will it make things up?
It's set up to answer only from the information you provide and to say when it doesn't know. No AI is perfect, which is why I test it thoroughly before launch and we can review real visitor questions afterwards.
Is it right for my business?
It's perfect for any business whose visitors ask questions that your website, brochures or price lists could answer: services, products, bookings, opening times, how things work, what's included. If people regularly ask you the same things by email or phone, an assistant can take that load.
Can it reply in other languages?
Yes, and it handles most widely spoken languages well. Visitors can ask in their own language and get the answer in that language, even if your content is written in one language only.
What does it cost to run?
Hosting plus the AI provider's usage charges, both on your own accounts. Hosting typically costs £10-30 a month (or the equivalent in dollars or euros). The AI provider's usage charges vary depending on the AI service used. I'll estimate the running costs for your site before we start, and spending limits keep them predictable.
What happens to visitors' questions?
They go to your hosting and to the AI provider you choose, under that provider's terms, and they're kept in the assistant's chat log on your server so you can review the unanswered ones. I'll help you cover this in your privacy policy.
Can it keep up with changes?
Yes. When your offer changes, or when visitors ask things it couldn't answer, you can easily update its knowledge yourself or just hand that over to me as a one-off job or as part of a support plan.
Will it work on my website?
It works on any site where a small piece of script can be added, including Joomla and WordPress.
Will it work on my website?
It works on any site where a small piece of script can be added, including Joomla and WordPress.